Hospitality Quality Consulting
Management Consulting Group
that develops together with clients competitive advantages
The organisational pyramid is absent within HQCglobal.
When we meet, we are sitting at a round table.
Our team is our priority and our team is the main pillar of our success.
A flexible and dynamic organisation with its origins in Salzburg, Austria.
In 2014 we have set up an office in London, United Kingdom.
Feedback: everybody in our team has learned how to give and receive effective feedback. This is how we work and grow and achieve our goals.
Sharing: we share our success and make sure that our team knows and backs up our goals, develops relevant skills and pulls together.
As a team, it is easy for us to go global. Instead of red tape and top-heavy structures we rely on quick decision making and full flexibility, so our processes align to your requirements.
We know our way round all areas of managing a business. As a result, we can offer a clear, easy-to-comprehend cost structure. Bottom line: more services under fair conditions.
Controlling and Strategic Planning
“Strategic Management is more than Strategic Planning; it provides overall direction and makes sure that the organisation remains in business.”
“The environment changes permanently. Traditional ways to stay ahead of competition is no longer enough. Change has become a crucial factor to gain competitive advantages.”
“Fact is that growth increases shareholder value. There are four ways to increase revenue: increase the number of customers, the average transaction price, the frequency of transactions per customer and/or raise prices.”
“A rapid holistic analysis of the business and a review of the strength of the team and resources while working with stakeholders on short term and strategic solutions.”
"We create a framework that combines leadership and teamwork, resulting in lasting improvements throughout the organisation."
"The art of steering assets and liabilities in an environment of risk and uncertainty to create value."
“We concentrate on evaluating and improving the effectiveness of risk management, control and governance processes in an organisation.”
Market Analysis and Site Evaluations
Planning and Construction Supervision
Operator Search, Selection and Monitoring
Change of Operator and Contract Negotiations
Hotel Operations and Management Consulting
Business Planning / Business Plan Analysis
Mangemant Reporting and Controlling
Sales and Marketing
Revenue Management Services
Quality Management and Assurance
Anonymous Mystery Guest Tests
Quality Standards Development
Operating and Service Standards Development
Health and Safety Analysis
Human Resources (HR): Performance Reviews
HR: Employee Satisfaction Surveys
HR: Analyse Training Requirements
Training and Development
Budgeting and Forecasting
Leadership and Motivation
Food and Beverage Management
Communication and Teambuilding
Controlling, Menu Engineering
An avid enthusiast for tourism, gastronomy and finance; Georg has a track record spanning more than 25-years of successful positions in the field of controlling, strategic planning & analysis in major international markets. Georg held senior positions of Financial Controller at Intercontinental Hotels Group, Carlson Rezidor Group, The Metropolitan London and DO&CO. Most recently acting as Chief Financial Officer for a worldwide operating manufacturing company.
Business Development Director
Kamran has over 15 years of solid experience in Hospitality industry & brings along vast practical knowledge & expertise of Finance, brand development, Operations, Quality assurance, Project Management, hotels turnaround, outsourcing, pre-opening & conversion, F&B design and concept through working in national/International Hotel management and owning companies. Prior to joining HQCglobal Ltd, Kamran held various senior Management positions including Asset Management Director, Finance Director, General Manager & Financial Controller in international Hotel brands & Hotel Management/owned companies.
Revenue and Operations Director
Keenly passionate about hotels, Ulrike's early professional development started with her managing restaurants for a chain of high class hotels in Vienna and London. Post 1998, Ulrike held senior management positions spanning project, revenue and convention management and sales for high-end hotels in Germany, England and Austria.